Frequently Asked Questions
1. HOW TO SIGN UP?
2. IS THERE AN AGE LIMIT TO ENTER THE DRAW?
3. WHAT IS THE PRODUCT?
4. DO I HAVE TO BUY THE ‘PRODUCT’ TO ENTER THE RAFFLE DRAW?
5. WHERE CAN I COLLECT MY PRODUCT?
6. HOW MUCH EACH PEN COST?
7. WHAT METHODS OF PAYMENT DO YOU ACCEPT?
8. HOW DO I KNOW IF I’VE WON?
9. HOW QUICKLY WILL I RECEIVE MY PRIZE MONEY?
10. HOW CAN I FIND OUT ABOUT THIS MONTH’S PROMOTIONS?
11. WHY ARE THERE LIMITED TICKET NUMBER OPTIONS ON THE WEBSITE?
12. CAN I PURCHASE MORE THAN ONE PEN TO PARTICIPATE IN PROMOTIONAL DRAWS?
13. ARE MY ACCOUNT DETAILS SECURE?
14. MY PHONE WILL NOT CONNECT TO THE MOBILE APP. CAN I USE THE WEBSITE?
15. WHAT IS THE CUSTOMER SERVICE NUMBER?
16. WHAT IS THE CUSTOMER SERVICE EMAIL?